Frequently Asked Questions
Getting Started
Getting Started
Q: Do I need to create an account to contribute?
A: No! Just use the Magic Link or GitHub login. An account will be created automatically.Q: Is there a cost to use the CSC Update Tool?
A: Absolutely not! It’s completely free and open-source.Q: Can I submit multiple change requests?
A: Yes! You can submit as many as you like, though there are rate limits to prevent spam.
Submissions
Submissions
Q: How long does review take?
A: Reviews typically happen within 1-7 days, depending on complexity and admin availability.Q: Can I edit my request after submitting?
A: You can edit pending requests. Once approved or rejected, you’ll need to submit a new request.Q: What if I make a mistake?
A: No problem! Use the comments to clarify, or submit a new request with corrections.Q: Why was my change rejected?
A: Check the comments section for specific feedback. Common reasons include insufficient sources or data quality issues.
Technical Questions
Technical Questions
Q: How often is the main database updated?
A: The main database syncs automatically every week, typically on Sundays.Q: Will my approved change definitely appear in the database?
A: Approved changes are incorporated, but our verification system checks if they persist through sync cycles.Q: Can I see the SQL for my changes?
A: Yes! Approved changes show a “View SQL” option so you can see exactly what gets updated.Q: What if my change gets overwritten during sync?
A: Our incorporation tracking system detects this and can re-apply your changes as needed.
Data Quality
Data Quality
Q: What sources are considered reliable?
A: Government websites, official statistical offices, census data, and reputable geographical authorities.Q: Can I add places that don’t officially exist yet?
A: Generally no. We focus on officially recognized administrative divisions and established cities.Q: How do you handle disputed territories?
A: We follow internationally recognized standards and may defer to authoritative geographical organizations.Q: What about historical changes?
A: We maintain current data. Historical administrative divisions are typically not included unless still relevant.
Getting Help
Getting Help
Q: I found a bug or need to report an issue. Where should I go?
A: For technical issues, bugs, or feature requests, please submit an issue on our GitHub repository: https://github.com/dr5hn/countries-states-cities-database/issuesQ: What information should I include when reporting an issue?
A: Please provide:
- A clear description of the problem
- Steps to reproduce the issue
- Expected vs actual behavior
- Screenshots if relevant
- Your use case or context